1.Q: Can I have a sample order?
A:Yes, we welcome sample order to test and check quality.
2. Q:What about the lead time?
A:Sample needs 3 days, mass production time needs 5-7 weeks, it depends on order quantity.
3. Q: Do you have any MOQ limit?
A:Yes, we have MOQ for mass production, it depends on the different part numbers. 1~10pcs sample order is available. Low MOQ, 1pc for sample checking is available.
4. Q: How do you ship the goods and how long does it take to arrive?
A:It usually takes 5-7 days to arrive. Airline and sea shipping is also optional.
5. Q:How to proceed with an order?
A: Firstly let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places a deposit for formal order.
Fourthly We arrange the production.
6.Q:What is the terms of payment?
A:T/T, L/C, Alipay, for T/T it is 30% for deposit, the balance 70% before shipment for bulk order.
7.Q:How about the after sales service?
A:Blue Carbon welcome you contact us at 24 hours per day, 7 days per week,your any questions will be highly appreciated.
