1.Q: Can I have a sample order?
A:Yes, we welcome sample order to test and check quality.
2. Q:What about the lead time?
A:Sample needs 3 days, mass production time needs 5-7 weeks, it depends on order quantity.
3. Q: Do you have any MOQ limit?
A:Yes, we have MOQ for mass production, it depends on the different part numbers. 1~10pcs sample order is available. Low MOQ, 1pc for sample checking is available.
4. Q: How do you ship the goods and how long does it take to arrive?
A:It usually takes 5-7 days to arrive. Airline and sea shipping is also optional.
5. Q:How to proceed with an order?
A. Firstly let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places a deposit for formal order.
Fourthly We arrange the production.
6.Q:What is the terms of payment?
A:T/T, L/C, Alipay, for T/T it is 30% for deposit, the balance 70% before shipment for bulk order.
7.Q:How about the after sales service?
A:Blue Carbon welcome you contact us at 24 hours per day, 7days per week,your any questions will be highly appreciated.
